Facilitating Economic Recovery

This Policy Was Last Updated February 2015 – Annual Review Due February 2016

At a Time of Continued Financial Pressure for Many Individuals and Businesses:

• We recognise the importance of developing a business model that is sustainable, not only for our business, but also for our customers, suppliers, employees and wider community
• We are fully committed to developing long-term, mutually beneficial partnerships with all of our stakeholders.

We Believe Absolutely in the Need to Continually Improve Our Performance:

• We regularly review our business procedures (what we do) and working practices (how we do it), including proactively seeking feedback from stakeholder groups