Protecting Your Data and Controlling Access

We Issue Every Customer With a Unique Case Reference

Your Data may only be accessed by, or disclosed to, employees who need access in order to perform the activities associated with their employment:

• We keep a record of employees and visitors on-site at any given time
• All new hires are subject to a Disclosure and Barring Service (DRB) check
• All employees are bound by a Confidential Disclosure Agreement (CDA)
• Those authorised to access Your Data are personally responsible for securing and protecting key cards, keys, passwords etc.
• Access is promptly modified when individual responsibilities change and cancelled when individuals leave our employ
• Your unique case reference must be quoted before we will discuss Your Data with anyone outside of our company, or release it to them, unless we are under a legal or similar obligation to do so

We securely store Your Data until the purpose for which it was originally generated or acquired by us no longer applies:

• At that time, unless further retention is required (e.g. legal or regulatory requirement), we securely destroy it (see ‘Securely Destroying Your Data’)